WorkForce Planning Associates, Inc.

Leadership & Management 

The WFPA Leadership Competency Model is based on years of research. In this model, there is a clear distinction between the fundamentals of an exceptional leader and an exceptional manager. Essentially, effective leadership is the process by which an individual influences individuals within a group to reach a common goal. An effective manager is someone who is able to plan, organize, coordinate, and control the administration of a process. 

WFPA developed a program of leadership and management competencies to fit the interpretation of this model:

Leadership Competencies

Role Model: A role model must demonstrate credibility and be a person individuals strive to emulate. The leader must demonstrate ethical and moral behavior in his/her decision-making process.

Navigator: A navigator understands the direction and goals of the organization. As a navigator, the leader constantly checks the course and monitors factors that influence the achievement of goals.

Communicator: As a communicator, one must listen to those around them, share the vision and goals, and motivate the workgroup towards success. Through effective communication, a leader gains credibility as well as support for his/her vision.

Sensei: A sensei shares responsibility for the development of other leaders around them.  A leader must empower his/her peers to trust themselves and support them as they gain leadership experience.

Lifelong Learner: Continuous development of leadership skills and knowledge allow the lifelong learner to maintain credibility with others. By constantly learning, a leader will be able to communicate across generations and differing perspectives.

Management Competencies

Analyst: As an analyst, a manager drives the quantitative and qualitative evaluation of progress and results. Effective managers bridge the gap between theory and actual practice in balancing choices between alternative courses of action.

Organizer: As an organizer, a manager must unite different groups of people, processes, and resources to accomplish a given goal. An organizer has a solid understanding of the unique values, attitudes, and assumptions that come with organizational teamwork.

Commander: As a commander, a manager must remain focused on the bottom line and practicality by operating at a conceptual level. The strength of a commander is problem solving and visualization, delivering results through increased efficiency and a focus on goals.

Controller: As a controller, a manager acts as the steward of the financial and human resources of his/her organization through detail, logic, and convergent thinking. An effective controller selects appropriate measures and structures that promote functional efficiency for the organization.

Available Training Programs